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How do is sign up?By using our simple registration process. All you need is a valid email address to sign up. Once you sign up you will have access to all our services.
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Is there a membership fee?There is absolutely no membership fee or hidden fees, registration is FREE!
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How do i receive my Exxquzit Shipping address?A shipping address will be generated for you automatically when you sign up. Otherwise, you will find it on the My Shipping Address page under My Account.
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Why is it important to notify Exxquzit Shipping of any incoming packages?It is very important. Think of it like this, what if I order an item and the merchant does not send me a tracking number? I will never know where my package is and the time it will be delivered. So, pre-alerting helps us keep track of your package(s) which aids in sorting and delivering your package(s) to you in a timely manner So, please email us the invoice once an order is placed. We will notify you by email as soon as we receive the package.
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How will Exxquzit paradise know the package is mine?Always use your your account number example: 4652 N Hiatus Road Address 2: EXXQ10006 City:Sunrise State/Province:Florida Zip/Postal Code:33351 If you did not add your account number to a package , please notify us so that package can be logged in you
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What payment method do you accept?We only accept cash and bank transfers for payment.
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Should I send an invoice for all my orders?Yes. The invoice must clearly state, the seller, the description of the item as well as the quantity purchased, and the price. You may pre-alert the packages or send all invoices via WhatsApp or email (shipwithexxquzit@gmail.com)
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How much will i pay if my shipment is over $50You will be charged as follows : Ocean - 35% of the total item value plus any applicable Freight. Air - 30% of the total item value plus weight. Personal imports with a FOB (free on Board) value of US$50 or less will not be subject to import charges. Goods imported for commercial use will be subject to import charges, regardless of the FOB value.
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What are restricted items?Restricted items are but are not limited to toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, and cash.
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How should my address be written?Your address should be written as follows: Air Address Format First Name - Your First Name Exxquzit (e.g. John Exxquzit) Last Name - Your Last Name (e.g. Brown) 4652 N Hiatus Road Address 2:(Your account number) City:Sunrise State/Province:Florida Zip/Postal Code:33351 We do not accept responsibility for missing Walmart Delivery orders. Please see our terms of use for more information.
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How long do you keep uncollected packages?A fee of $50 is added to packages that are not collected within 10 business days. After 30 days your uncollected items will be sold to recover our costs to Ship, Clear and Store your items. All customers are given notices to collect and also notice that their uncollected items will be sold.
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What are your warehouse opening hours?Our opening hours are: Monday - Friday 8am - 7pm Saturdays 7am - 4pm Our warehouse is closed on all Federal Holidays. We are not responsible for packages left outside our warehouse outside of opening hours or on a Sunday. We will not reimburse or replace packages that are missing due to being left unattended outside.
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How are you different from other shipping companies?We are a customer-centric company, your concerns are always valuable. We are reliable and efficient. Customer satisfaction is our guarantee!
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What are the benefits of using Exxquzit Shipping?You will always benefit from our competitive prices .
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What are the type of items that require a special permit?Supplements, pesticides, sexual enhancers, certain plants and seeds, animal products, honey, gun holsters, bows, and arrow, etc. Please contact us for information before shipping these items.
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How often do you ship to Jamaica from Florida?We receive shipments twice per week.
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What is the cost for delivery?Delivery is absolutely free!!
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