Question 1

How do is sign up?

Accepted Answer

By using our simple registration process. All you need is a valid email address to sign up. 
Once you sign up you will have access to all our services.

Question 2

Is there a membership fee?

Accepted Answer

There is absolutely no membership fee or hidden fees, registration is FREE!

Question 3

How do i receive my Exxquzit Shipping address?

Accepted Answer

A shipping address will be generated for you automatically when you sign up. Otherwise, you will find it on the My Shipping Address page under My Account.

Question 4

Why is it important to notify Exxquzit Shipping of any incoming packages?

Accepted Answer

It is very important. Think of it like this, what if I order an item and the merchant does not send me a tracking number? I will never know where my package is and the time it will be delivered. So, pre-alerting helps us keep track of your package(s) which aids in sorting and delivering your package(s) to you in a timely manner
So, please email us the invoice once an order is placed. We will notify you by email as soon as we receive the package.

Question 5

How will Exxquzit paradise know the package is mine?

Accepted Answer

Always use your your account number example:

4652 N Hiatus Road
Address 2: EXXQ10006
City:Sunrise
State/Province:Florida
Zip/Postal Code:33351

If you did not add your account number to a package , please notify us so that package can be logged in you

Question 6

What payment method do you accept?

Accepted Answer

We only accept cash and bank transfers for payment.

Question 7

Should I send an invoice for all my orders?

Accepted Answer

Yes. The invoice must clearly state, the seller, the description of the item as well as the quantity purchased, and the price. You may pre-alert the packages or send all invoices via WhatsApp or email (shipwithexxquzit@gmail.com)

Question 8

How much will i pay if my  shipment is over $50

Accepted Answer

You will be charged  as follows :

Ocean - 35% of the total item value plus any applicable Freight.    
Air - 30% of the total item value plus weight.

Personal imports with a FOB (free on Board) value of US$50 or less will not be subject to import charges. Goods imported for commercial use will be subject to import charges, regardless of the FOB value.

Question 9

What are restricted items?

Accepted Answer

Restricted items are but are not limited to toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, and cash.

Question 10

How should my address be written?

Accepted Answer

Your address should be written as follows:

Air Address Format
First Name - Your First Name Exxquzit (e.g. John Exxquzit)
Last Name - Your Last Name (e.g. Brown)
4652 N Hiatus Road
Address 2:(Your account number)
City:Sunrise
State/Province:Florida
Zip/Postal Code:33351

We do not accept responsibility for missing Walmart Delivery orders.  Please see our terms of use for more information.

Question 11

How long do you keep uncollected packages?

Accepted Answer

A fee of $50 is added to packages that are not collected within 10 business days. After 30 days your uncollected items will be sold to recover our costs to Ship, Clear and Store your items.
All customers are given notices to collect and also notice that their uncollected items will be sold.

Question 12

What are your warehouse opening hours?

Accepted Answer

Our opening hours are:
Monday - Friday  8am - 7pm
Saturdays 7am - 4pm

Our warehouse is closed on all Federal Holidays.
We are not responsible for packages left outside our warehouse outside of opening hours or on a Sunday. We will not reimburse or replace packages that are missing due to being left unattended outside.

Question 13

How are you different from other shipping companies?

Accepted Answer

We are a customer-centric company, your concerns are always valuable. We are reliable and efficient. Customer satisfaction is our guarantee!

Question 14

What are the benefits of using Exxquzit Shipping?

Accepted Answer

You will always benefit from our competitive prices .

Question 15

What are the type of items that require a special permit?

Accepted Answer

Supplements, pesticides, sexual enhancers, certain plants and seeds, animal products, honey, gun holsters, bows, and arrow, etc. Please contact us for information before shipping these items.

Question 16

How often do you ship to Jamaica from Florida?

Accepted Answer

We receive shipments twice per week.

Question 17

What is the cost for delivery?

Accepted Answer

Delivery is absolutely free!!

Frequently Asked Questions